Manage your shares

Your shareholding is managed by our registrars,
MUFG Corporate Markets

MUFG Corporate Markets are there to answer any queries about your shareholding and to help with the following matters:

  • Update your personal details including a change of name or address
  • Lost shares and replacements
  • Out of date dividend cheques
  • Old share certificates
  • Merge your shareholding if you have more than one account
  • Deceased shareholder
  • Change your communication preferences

MUFG Corporate Markets can be contacted online, by phone or by post. See contact details below.

The topics covered on this page assist you with managing your shares

Visit MUFG Corporate Markets at https://uk.investorcentre.mpms.mufg.com to manage your shareholding online quickly, easily and securely:

  • Check your current shareholding
  • Sign up for electronic communications
  • Change your address details
  • Receive your dividends directly into your bank/building society account
  • Register for our dividend reinvestment plan
  • Check to see if you have any outstanding dividend payments
  • Obtain tax information relating to your dividend payments

To view your account you will need to register at https://uk.investorcentre.mpms.mufg.com.
Your new Investor Code (IVC) will have been provided to you by our registrar.

To minimise our environmental impact, we encourage you to sign up to receive all shareholder communications electronically. To register for Electronic Shareholder Communications click here.

MUFG Corporate Markets
Central Square
29 Wellington Street
Leeds
LS1 4DL

Webchat: Click here. Open between 9:00am and 5:00pm, Monday to Friday excluding public holidays in England and Wales.

Email: sainsburys@cm.mpms.mufg.com

Phone: +44 371 664 0555

For more information on understanding shares, read our Understanding Shares pdf.

Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free company annual reports. If you receive any unsolicited investment advice, whether over the telephone, through the post or by email:

Details of any share dealing facilities that the Company endorses are below.

More detailed information on this or similar activity can be found on the FCA website www.fca.org.uk/scamsmart

To buy or sell your J Sainsbury plc ordinary shares, please visit your stockbroker or your bank who will usually be able to assist you. Check the charges that apply before dealing in shares as the dealing fees vary between brokers. Alternatively, you may consider using MUFG Corporate Markets. For more information on MUFG Corporate Markets share dealing service, visit https://sharedeal.cm.mpms.mufg.com/.

Reuniting you with your shares and dividends - Sainsbury’s has instructed ProSearch, a specialist tracing company, to identify and communicate with shareholders who may be owed dividends or shares in Sainsbury’s.

If you have received a communication from ProSearch and think you may be due some dividends or shares in Sainsbury’s and would like further information, please contact ProSearch directly. You can call them on 0800 389 6479 (or +44 (0)121 415 0061 from outside the UK). The lines are open from 8.30am to 5.30pm Monday to Friday (excluding UK public holidays).  More information can be found on their website www.prosearchassets.com

What should I do if I do not want to use the ProSearch service?

  • Shareholders can make their own arrangements to recover their dividends or shares by approaching our Registrar, MUFG Corporate Markets directly themselves. You can contact MUFG Corporate Markets on +44 371 664 0555 (UK calls). Lines are open 9.00am to 5.30pm, Monday to Friday excluding public holidays in England and Wales. Please be aware that there may also be charges for the services provided by MUFG Corporate Markets.
  • Any shareholder preferring to claim their entitlements directly from MUFG Corporate Markets or who do not wish to receive any further letters from ProSearch, should let ProSearch know by calling their helpline (details above).

If you have only a small number of shares which would cost more for you to sell than they are worth, you may wish to consider donating them to the charity ShareGift (Registered Charity 1052686) which specialises in accepting such shares as donations. The relevant stock transfer form may be obtained from MUFG Corporate Markets. There are no implications for Capital Gains Tax purposes (no gain or loss) on gifts of shares to charity. It is also possible to obtain income tax relief.

Further information about ShareGift may be obtained on 020 7930 3737 or from www.sharegift.org.