Sainsbury’s today announces significant changes to its Operating Board to further strengthen leadership across customer experience, technology, commercial and sustainability, and support delivery and acceleration of its Next Level strategy.
Tracey Clements appointed to Operating Board as Chief Retail, Logistics and Supply Chain Officer, Sainsbury’s
Effective from 3rd September 2025, Tracey Clements will join the Operating Board as Chief Retail, Logistics and Supply Officer, a newly created role that unifies Sainsbury’s Retail, Digital, Customer Experience, Supply Chain and Logistics under a single leadership.
Tracey is a highly experienced leader with a proven track record in grocery bringing broad and deep experience across retail operations, convenience retail, strategy, loyalty & marketing and customer service. Previously, Tracey spent 17 years with Tesco where she held a significant number of leadership roles, including Store Manager and Store Director, Managing Director of Tesco Express and CEO of One Stop. Following this, Tracey was Chief Operating Officer for Boots UK & Ireland, where she led the operation of the business through the Covid-19 pandemic. Most recently, she was Senior Vice President of Mobility and Convenience Europe at bp.
Operating Board leadership for Technology moves to Mark Given
Operating Board accountability for Technology will move to Mark Given, who becomes Chief Technology, Marketing and Data Officer from 1st September 2025.
With Technology now at the heart of Sainsbury’s future ambition, this leadership change reflects the strategic importance of technology and AI in delivering outstanding customer experience, leveraging the power of data and insight and unlocking future opportunities at scale.
Mark will oversee Technology, Data and Insights alongside Marketing and Nectar 360, enabling the Group to accelerate investment and better integrate capabilities. Under his leadership, Sainsbury’s will drive maximum value by bringing together critical expertise in engineering, AI, loyalty and customer engagement.
Sainsbury’s also announces that Rob Barnes will join Sainsbury’s in early October as Chief Technology Officer, reporting to Mark. Rob brings deep expertise from previous roles at Asda and M&S.
Commercial and Sustainability to Join Under Rhian Bartlett
Sainsbury’s confirms that Rhian Bartlett will become Chief Commercial and Sustainability Officer in an expanded role that brings together the Group’s commercial and sustainability agendas under a single leadership.
Significant strides have been made to develop a distinctive and high-impact sustainability agenda as part of Sainsbury’s Plan for Better. This has delivered meaningful outcomes across carbon reduction, responsible sourcing and health and nutrition. By aligning commercial and sustainability leadership, Sainsbury’s is embedding sustainability at the heart of commercial decision making – ensuring both areas come together to support long-term value creation and environmental leadership.
Argos Retail stores and transformation teams move to Graham Biggart, Managing Director for Argos and Chief Strategy Officer
The further transformation of Argos remains a central focus for Sainsbury’s. Argos retail structures and transformation teams will move to report directly into Graham Biggart enabling an even sharper focus on delivering the More Argos, more often transformation plan and accelerating Argos’ growth.
The benefits of a new dedicated Argos leadership team are already evident with improved sales, digital conversation and more customers shopping with Argos.
Graham will continue to hold accountability for shaping the Sainsbury’s Group future strategy. His prior leadership of Sainsbury’s Supply Chain and Logistics has been instrumental during a time of significant modernisation and change and those functions will now transition under Tracey Clements to align more closely with Sainsbury’s Retail Operations and customer experience.
Simon Roberts, Chief Executive of Sainsbury’s:
“I’m delighted to welcome Tracey to our Operating Board. Her breadth of experience, energy and customer-first mindset make her an outstanding addition to our leadership team and I’m confident she will play a pivotal role in accelerating our plan and shaping the next chapter of our Sainsbury’s business.
“Alongside Tracey, we’re strengthening our leadership across Technology, Commercial and Sustainability, all areas that are critical to delivering our Next Level strategy. With Rhian taking forward our combined commercial and sustainability ambition, Mark uniting technology, marketing and data, Graham leading our group strategy and the transformation of Argos, and Rob joining us as CTO, we’re building the momentum and the capabilities to move faster, serve customers better and unlock long-term growth across the Group.
“I’d also like to again express my heartfelt thanks to Clo for her very significant contribution to our business and our team. Clo has brought energy, commitment and impact, and we all wish her every success for the future when she leaves us in September.”
Tracey Clements, commented:
“Sainsbury’s is an amazing brand with a deep heritage at the heart of Britain’s relationship with food. I’ve always held it in high regard for giving customers extremely high-quality food at great value, with a real focus on colleagues, communities, suppliers and farmers. I can’t wait to get started and help shape the next chapter of this fantastic business.”